On January 24, 2018 VanAire Incorporated of Gladstone, MI passed a 3-day recertification audit to the ISO 9001:2015 Quality Management System standard. The worldwide standard had a major upgrade, which was finalized in 2016. This recertification involved the entire Quality Management System and will be VanAire’s second audit to the new standard. The successful audit resulted in zero major and zero minor non-conformances. VanAire has been ISO registered since 2012.
In 2017, VanAire experienced an increase of over 30% in the Engineered Valve Automation Hardware (EVAH) product line sales. With that increase, VanAire’s customer satisfaction rating remains at 100%, according to a customer service survey conducted in December 2017.
Steven Soderman, VanAire CEO and quality manager, stated, “ISO 9001:2015 certification attests to VanAire’s commitment to continually exceed our customer’s expectations with goals focused on the emphasis of quality assurance, production proficiency and engineering standards.”
Tony Lambert, VP of EVAH said, “We have outstanding team members that are focused on quality, which will continue to strengthen our relationships with our customers.”