10212017Sat
Last updateThu, 19 Oct 2017 5pm

i

Business & Management

Winning the Case Against IP Theft

rotork imageBecause of the serious safety and environmental consequences of using inferior counterfeit valves and the financial devastation that can come with theft of intellectual property, ValveMagazine.com ran a two part series in July 2012 dealing with these ongoing concerns.

One point made clear in that article was that, despite technological advances and government involvement in the protection of intellectual property rights, companies themselves must be vigilant in their own behalf.


Managing Your Customer: How to Improve and Capitalize on Customer Relationships

CRM-artWhen Reed Hastings first announced in 2011 that the mail order DVD services of Netflix would be spun off into a new company called Qwikster, the only thing that came “quick” was the rapid deterioration of both customers and stock prices.

Hastings, like many other company executives, lost sight of the most important element of business growth and retention: managing the customer relationship. The key differentiator between those companies that grow from those that simply exist (or worse yet decline), are in how the customer relationships are managed.

Outsourcing: An Historical Perspective, Part Two of Two

01-dye-penetrant-testing-visual-inspection-non-destructive-testing-methods-ndt-techniques thumIn last week’s Web Feature, we tracked the changes in the valve industry that led to increasing numbers of imported valves coming into the refining industry. This week: How failures of some of those valves led to new and improved valve standards and a change in the way valves, especially from foreign manufacturers, were approved and purchased.

Outsourcing: An Historical Perspective, Part 1 of 2

oil-refinery-picture

The Summer 2012 issue of Valve Magazine featured an article on the effects of globalization which grabbed the attention of George Reusch, a former long time buyer for Exxon’s Refinery and Chemical plants in Baton Rouge. Reusch, along with Larry Kirkland, another Exxon buyer, graciously offered their take on outsourcing as it affected the valve industry back in the 1980s and as it has affected the business to the present. I also spoke to Raoul Robert of Southern Valve to get his take from the valve repair side of the industry. The following is Part One of a compilation of written material from Reusch and Kirkland, and notes from my interview with Robert.

Flex the Power of Generational Differences

steve jacob generational web

A report from the VMA Market Outlook Workshop, held in August 2012:

“Attracting, retaining and motivating talent is difficult, especially when you’re recruiting those who can really add value to your business”, said Steve Jacobs, Senior Manager at Ernst & Young, as he began his presentation entitled “Managing Workforce Generational Differences”.

Subscribe SUM17

FREE SUBSCRIPTION*

• Print magazine
Digital magazine
• VALVE eNews
Read the latest issue

*to qualified valve professionals in the U.S./Canada

BUYERS GUIDE 300x220
Advertisement

Looking for a career in the Valve Industry?

ValveCareers Horiz

To learn more, watch the videos below or visit ValveCareers.com a special initiative of the Valve Manufacturers Association

  • Latest Post

  • Popular

  • Links

  • Events

New Products