After-sales service has many definitions starting with the broad view that it’s all the help and information a company provides to its customers after they have bought a product.
October 8, 2019
Pinch valves are a simple valve design that uses an elastomeric tube forced together or pinched to stop the flow of media.
October 8, 2019
In business-to-business (B2B) sales and distribution, as in many parts of the economy, new technologies and new business models are shaking things up.
October 4, 2019
One of the founding members of VMA’s Education & Training (E&T) Committee, Ed Holtgraver (QTRCO), remembers the excitement created by the first Valve Basics Seminar held in Houston a decade ago.
September 25, 2019
Editor’s Note: We continue the series written by John Ballun, President and CEO of Val-Matic Valve and Manufacturing Corp. and released in 2016 as a book dedicated to the mentors who saved him and others from making costly mistakes in the field.
September 16, 2019
Wastewater systems present many challenges to pumps and valves because the flow can contain grit, solids and debris, depending where in the process the equipment is located.
September 11, 2019
Torque is a force that causes an object to rotate, while tension is a force that causes an object to stretch or elongate.
September 5, 2019
Leak testing is performed for four basic reasons, says John McLaren, product manager, leak detection at Agilent Technologies, Inc.
August 28, 2019
The most common reason coatings don’t do what they are tasked with doing is surface preparation.
August 27, 2019
Members attending the VMA Market Outlook Workshop, August 8-9 in San Diego, received good news and bad news about markets important to the valve industry, as well as recent overall economic conditions domestic and worldwide.
August 14, 2019
Most people in industry today recognize that lean manufacturing helps manufacturers and plants improve efficiency by eliminating waste in the production process.
August 13, 2019
Herbert William Heinrich, author of Industrial Accident Prevention, A Scientific Approach, devised a way of understanding the relationship between unsafe acts and workplace injuries.
August 6, 2019